Confidentiality Policy

ALP ENGINEERING SRL Privacy Policy

ALP ENGINEERING SRL takes the protection of your personal data seriously and strictly applies current legislation. Below, we present our policy on personal data processing, allowing you to understand the protection we guarantee and the purpose of collecting your personal data.

In compliance with the Regulation, we process only the personal data you provide, for the duration and purposes specified by you as the data controller. We ensure that your data is secure, remains your property, and is stored only on a secure server. The backup system is well-implemented and secured, with access restricted solely to our technical department staff.

The operator of your personal data is ALP ENGINEERING SRL, and correspondence regarding data protection can be sent to: protectie.date@alpengineering.ro.
Starting from May 25, 2018, you can contact the Data Protection Officer at the following email address: protectie.date@alpengineering.ro.

Purpose of Data Processing

Personal data processing is limited to conducting business activities, providing services, defining a current or future contractual relationship, or other unspecified situations. Data processing complies with EU Regulation 2016/679; the legal basis for processing orders is the performance of the contract (Article 6(1)(b) of GDPR). Generally, the data processed includes name, surname, and personal contact information.

Personal data may be disclosed to competent public authorities for investigations as required by applicable legal provisions.
Your personal data will be stored and processed for the time necessary to achieve the processing purpose, as received through emails and contact forms. For orders, the processing duration varies depending on the contractual period agreed upon by the parties. For legal obligations (e.g., accounting, tax reporting, archiving), the processing duration also varies depending on the relevant legal obligation. For more information about the duration of data processing, contact protectie.date@alpengineering.ro.

User Rights

As a user of ALP ENGINEERING SRL, you have the following rights under GDPR:

  1. Right to Information – You can request details about the processing of your personal data.
  2. Right to Rectification – You can correct inaccurate or incomplete personal data.
  3. Right to Erasure (“Right to Be Forgotten”) – You can request the deletion of your data if the processing was unlawful or in other cases specified by law.
  4. Right to Restriction of Processing – You can request restricted processing if you contest the accuracy of the data or in other cases specified by law.
  5. Right to Object – You can object, particularly to data processing based on our legitimate interest.
  6. Right to Data Portability – Under certain conditions, you can receive your data in a machine-readable format or request its transfer to another operator.
  7. Right to Lodge a Complaint – You can file a complaint with the National Supervisory Authority for Personal Data Processing if your rights are violated.
  8. Right to Withdraw Consent – If data processing is based on your consent, you can withdraw it at any time. Withdrawal will only affect future processing, and prior processing remains valid.
  9. Right Not to Be Subject to Automated Decisions or Profiling – You can request human intervention or express your point of view regarding automated processing.

Data Submission and Voluntary Nature

Unless required by law, providing personal data is voluntary. However, refusal to provide necessary data (e.g., name, surname, address) may prevent you from placing an order.

Data Processing and Storage

Personal data processing complies with the terms of Regulation (EU) 2016/679 (GDPR) regarding the protection of individuals and the free movement of such data. Data is processed to provide services, establish contractual relationships, or for other undeclared purposes. Communications may occur through courier, mail, email, phone, fax, or other means.

Provided data is treated confidentially and used exclusively for its declared purpose.

Data Sharing

Personal data may be transmitted to public authorities for investigations as required by law. Links to other websites are provided for convenience. If you use these links, ALP ENGINEERING SRL does not control or endorse these sites and is not responsible for their content.

Security

We adopt all necessary security measures to protect users’ personal information, both online and offline.

Additional Rights

  • Right to Information – Request details about data processing activities.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure (“Right to Be Forgotten”) – Request deletion of data if processing was unlawful.
  • Right to Restriction of Processing – Request limited processing if data accuracy is contested.
  • Right to Object – Object to processing based on legitimate interest.
  • Right to Data Portability – Receive data in a machine-readable format or request its transfer to another operator.
  • Right to Withdraw Consent – Withdraw consent without affecting previous lawful processing.

For disputes, users can first attempt amicable resolution. If unresolved, disputes will be settled by the competent Romanian court. Users may also contact the National Supervisory Authority for Personal Data Processing to defend their rights.

Terms and Policies